Last Modified 03/11/2025
Privacy Policy
Last updated: March 11, 2025
Krailo Socials ("we," "us," or "our") respects your privacy and is committed to protecting any personal information you provide. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website and interact with our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: When you sign up for services, fill out forms, or communicate with us, you may provide your name, email address, phone number, and other details.
- Automatically Collected Data: We use analytics and tracking tools to gather information about your device, browsing behavior, and interactions with our website.
2. How We Use Your Information
We use your information to:
- Improve website functionality and user experience
- Analyze traffic and optimize our marketing efforts
- Respond to inquiries and provide requested services
- Manage communications and email campaigns
We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
3. Analytics and Tracking Technologies
We use third-party tools to monitor website activity and improve performance.
Google Analytics
We use Google Analytics to collect non-personally identifiable information, such as page views, time spent on the site, and user interactions. This helps us understand website traffic and improve our services. Google Analytics may place cookies on your browser to track behavior across sessions.
You can opt out of Google Analytics tracking by using the Google Analytics Opt-Out Browser Add-on.
CallRail
We use CallRail to track phone calls made through our website. When you call a tracked number, CallRail collects call metadata, such as call duration, caller location, and referring source (e.g., which webpage the user visited before calling). This data helps us evaluate the effectiveness of our marketing campaigns.
For more information on CallRail's data practices, please visit CallRail's Privacy Policy.
4. Email Communications (Zoho Email Signups)
Email Sign-Up & Marketing Communications
When you provide your email address through our website’s sign-up forms, we collect and store this information to send you relevant updates, newsletters, and marketing communications. We use Zoho Campaigns to manage our email lists and send email campaigns. By submitting your email, you consent to receive these communications.
How We Use Your Data
- Your email address is stored securely within Zoho Campaigns and Zoho CRM and used exclusively for marketing and communication purposes related to our services.
- We do not sell, rent, or share your email with third parties for their marketing purposes.
- No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
- We track engagement (such as email opens and link clicks) to improve our content and tailor future communications.
Your Rights & Unsubscribing
You can unsubscribe from our emails at any time by clicking the “unsubscribe” link at the bottom of any email or by contacting us directly. Upon unsubscribing, your email will be removed from our marketing list, though we may retain records for compliance purposes.
Third-Party Policies
Since we use Zoho Campaigns to manage our email marketing, your information may be processed according to their privacy policy. We encourage you to review Zoho’s Privacy Policy to understand how they handle data.
5. Cookies and Tracking Choices
We use cookies and tracking technologies to improve our services. You can manage your cookie preferences through your browser settings.
6. Third-Party Sharing
We do not sell or rent your personal information. However, we may share data with third-party service providers for analytics, call tracking, and email communications, as described above.
7. Your Rights and Choices
You have the right to:
- Request access to the data we collect about you
- Request corrections or deletion of your data
- Opt out of tracking and marketing communications
To exercise these rights, contact us at [Insert Contact Email].
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Krailo Socials